At Parsh Infotech Inc., we value transparency and aim to provide a smooth purchasing experience. This Cancellation Policy outlines the terms under which orders placed on parshinfo.com may be cancelled.

 

Order Cancellation by Customer

• Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
• To request a cancellation, customers must contact our support team via email or phone with the order details.
• Once an order has been processed, packed, or dispatched, it cannot be cancelled.

 

Non-Cancellable Orders

The following orders are not eligible for cancellation:

• Custom-built or configured systems
• Special order items procured on demand
• Software licenses, digital products, or activation keys
• Bulk or B2B orders with agreed commercial terms

 

Cancellation by Parsh Infotech Inc.

We reserve the right to cancel an order under the following circumstances:

• Product unavailability or stock discrepancies
• Pricing or listing errors
• Payment issues or suspected fraudulent activity
• Incomplete or incorrect customer information

In such cases, any payment received will be refunded as per our Refund Policy.

 

Refunds for Cancelled Orders

• Approved cancellations will be refunded to the original payment method.
• Refund processing timelines typically range from 5 to 7 business days, depending on the payment gateway or bank.
• Transaction or payment gateway charges, if applicable, may be deducted from the refund amount.

 

Changes to This Policy

Parsh Infotech Inc. reserves the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

 

Contact Information

For cancellation requests or related queries, please contact:

Parsh Infotech Inc.
Email: support@parshinfo.com
Phone: +91-7982536404